🎓 Diploma in Travel, Tourism and Ticketing
Duration: 12 Months
Mode: Classroom Training + Practical Sessions + Industry Exposure
Diploma in Travel Tourism and Ticketing.
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🌍 Course Overview
The Diploma in Travel, Tourism and Ticketing is a comprehensive professional program designed to prepare students for exciting careers in the global travel, tourism, and aviation services industry. This course equips learners with in-depth knowledge of travel operations, airline ticketing, tour planning, customer service, and international tourism practices.
With the rapid expansion of air travel, tourism, online travel agencies, and destination management companies, the demand for trained professionals in travel and ticketing has grown significantly. This diploma focuses on industry-relevant skills, practical exposure, and real-world applications, making students job-ready for both domestic and international opportunities.
The program is suitable for freshers, graduates, and working professionals who aspire to build a long-term career in travel management, airline ticketing, and tourism operations.
🎯 Program Objectives
The Diploma in Travel, Tourism and Ticketing aims to:
- Develop skilled professionals for travel agencies and airlines
- Provide strong foundations in air ticketing and fare calculation
- Train students in tour operations and itinerary planning
- Enhance communication and customer-handling skills
- Build knowledge of global tourism trends and destinations
- Prepare students for industry roles with placement assistance
📘 Curriculum Structure (12 Months)
🔹 Module 1: Fundamentals of Travel & Tourism
- Introduction to Travel & Tourism Industry
- History and Evolution of Tourism
- Types of Tourism (Domestic, International, Eco, Medical, Adventure)
- Tourism Products & Services
- Roles of Travel Agencies and Tour Operators
- Tourism Geography (Major Global Destinations)
🔹 Module 2: Airline Industry & Aviation Basics
- Overview of Airline Industry
- Airport & Airline Operations
- Airline Terminologies & Codes
- Classes of Service & Cabin Categories
- Airline Alliances & Aviation Organizations
- Introduction to Aviation Regulations
🔹 Module 3: Air Ticketing & Fare Management
- Introduction to Air Ticketing
- Passenger Name Record (PNR)
- Airport Codes & City Codes
- Fare Rules & Ticketing Procedures
- Ticket Issuance, Re-issuance & Refunds
- Baggage Rules & Special Service Requests
- Basics of International Fare Construction
🔹 Module 4: Global Distribution Systems (GDS)
- Introduction to GDS
- Airline Reservations Using GDS (Conceptual & Practical)
- Flight Availability & Scheduling
- Booking, Pricing & Ticketing Procedures
- Ancillary Services & Seat Selection
- E-Ticketing & Travel Documentation
🔹 Module 5: Tour Operations & Itinerary Planning
- Tour Packaging & Costing
- Domestic & International Tour Planning
- Hotel Booking Procedures
- Transport & Ground Arrangements
- Visa Documentation & Travel Insurance
- Cruise & Holiday Package Basics
- Destination Knowledge & Cultural Awareness
🔹 Module 6: Customer Service & Communication
- Customer Relationship Management (CRM)
- Professional Communication Skills
- Handling Customer Complaints & Queries
- Sales Techniques in Travel Industry
- Business Etiquette & Telephone Handling
- Email Writing & Professional Documentation
🔹 Module 7: Travel Agency & Office Management
- Travel Agency Setup & Operations
- Sales & Marketing for Travel Services
- Online Travel Portals & Digital Tools
- Accounting Basics for Travel Agencies
- Legal Aspects & Ethics in Tourism
- Sustainable & Responsible Tourism
🔹 Module 8: Career Readiness & Placement Preparation
- Resume & CV Preparation (Travel Industry Focus)
- Interview Skills & Mock Interviews
- Industry Orientation & Career Guidance
- Internship / Practical Exposure (where applicable)
- Final Assessment & Certification
🧑🎓 Eligibility Criteria
- Minimum 10+2 (Any Stream)
- Graduates & Working Professionals can apply
- Basic English communication skills
- Passion for travel, tourism & customer service
- No prior industry experience required
💼 Career Opportunities After Completion
Graduates of this diploma can pursue roles such as:
- Travel Consultant
- Airline Ticketing Executive
- Reservation & Booking Executive
- Tour Coordinator
- Travel Agency Executive
- Customer Service Executive (Travel Sector)
- Airport Ticketing Staff
- Corporate Travel Desk Executive
- Tour Operations Executive
🌟 Future Prospects & Industry Growth
The travel and tourism industry is one of the largest and fastest-growing industries globally. Factors contributing to strong career prospects include:
- Rising domestic & international air travel
- Growth of online travel agencies (OTAs)
- Expansion of airports and airline routes
- Increasing demand for holiday packages & business travel
- Growth in cruise tourism and experiential travel
With experience, professionals can advance into:
- Travel Manager
- Tour Operations Head
- Corporate Travel Consultant
- Destination Manager
- Travel Entrepreneur / Agency Owner
This diploma also provides a solid foundation for international travel industry careers, subject to country-specific regulations and employer requirements.
🤝 Placement Assistance
Dream EduVision offers structured placement assistance, including:
- Interview preparation & mock sessions
- Resume building for travel & tourism roles
- Industry referrals & recruiter connections
- Career counseling and post-course guidance
📌 Placement assistance is assured. Final selection depends on employer requirements and interview performance.
🌟 Why Choose Dream EduVision?
- Industry-oriented curriculum
- Practical ticketing & tourism training
- Experienced faculty with industry exposure
- Focus on communication & customer skills
- Career-focused learning approach
- Supportive placement guidance
📞 Enquire Now
Free Career Counseling Available
Start your journey in the global travel & tourism industry with Dream EduVision.
